PATCHS
Our new online consultation software called PATCHS goes live on Monday 5th August 2024. Please click the PATCHS banner below to access PATCHS and submit your requests online.
Please note that PATCHS is an alternative method of communication with us rather than having to phone the practice. You can request an appointment for any of our clinicians or other health related information such as blood test results or request a sick note.
PATCHS does not have the capability to book an appointment for you automatically. Your PATCHS request will be assessed by a member of our practice team and you will receive a text message advising you of your management plan. This might be a link for you to book an appointment at the practice or at another health facility or it may give you advice and signposting. When all available slots have been booked, PATCHs will not accept further requests for an appointment on the system.
If you need our help urgently that day, then you should ring the surgery as you normally would.
For assistance with using PATCHS, please use our PATCHS User Guide.
Contact Your GP Online
Patient Online Access
You can access the online consultation facility through your Patient Online Access account (if you already have one set up).
For more information about this service, please click the banner below to go to the website.
Ask your surgery team about Patient Access
Make an appointment
If you are unable to complete a request on PATCHS, please call the surgery directly using the number below.
Keele Practice
Call: 01782 753550
Keele Practice, Health Centre, Keele University, Newcastle-under-Lyme, Staffs, ST5 5BG
NHS app
You can now use and do more with the NHS App with your practice.
Please see the below links to access the information leaflets for what you can do with the NHS app and how to set up your account.
About the NHS App.
Getting started with the NHS App.
